Privacy Policy

1. Introduction

Shanghai Mengsu Automation Machinery Co., Ltd. (“MEROBOT”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us for business inquiries.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name when you submit inquiry forms
• Business Information: Project requirements, product specifications, and other details you provide
• Technical Data: IP address, browser type, and device information collected automatically
• Usage Data: Information about how you interact with our website

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotations
• Communicate about products, services, and orders
• Improve our website and customer experience
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: